All comparisons
inbox0 vs Help Scout
Help Scout is support software with shared inboxes, a knowledge base and live chat. inbox0 isn’t a help desk: it sorts all of a team’s email, not only support, and hands the work to the tools where it gets done.
Join the waiting list| Feature | inbox0 | Help Scout |
|---|---|---|
| Price | Free for personal use, teams from €29 per user per month | Free, then from $25 per user per month (yearly), $30 monthly |
| Free plan | Yes: your own Gmail, with AI and 100 credits | Yes: up to 5 users, 1 inbox, 100 contacts a month |
| What you pay for | Per user for teams. AI by credits | Per user, by inboxes; the AI agent per resolution |
| Contract | Monthly, or yearly with 2 months free | Monthly or yearly |
| Users | Free on your own, per user in a team | Up to 5, 25, 50 or unlimited by plan |
| Based in | Europe, hosted in the EU | – |
Pricing of Help Scout · Checked on 3 November 2026 on each tool’s own website. Prices change: follow the links to see theirs.
Pick Help Scout if…
- Your main job is customer support, with a help center and live chat on your website
- You want an AI agent that answers questions, paid per resolved conversation
- You want a free plan for a small support team
Pick inbox0 if…
- Email feels like a never-ending to-do list, for you or for your team
- You want every email sorted into the right inbox, by rules and AI
- The work should end up in your other tools by itself
- You want to start free on your own and grow into a team plan
Get to inbox zero. And stay there.
We let new people in every week. Join the waiting list and we’ll email you as soon as it’s your turn. Free for personal use.